Terms of Service

INTERNATIONAL ORDERS

We accept orders from most countries. International orders take 2-4 weeks to process, plus transit time . Please note that all transit time estimates are in fact estimates and not guaranteed transit times. All international customers are subject to the customs laws, duties and taxes of the destination country. If your package is returned to us for any reason, we will notify you by email. If you do not respond within 2 weeks, we will return the item(s) into our stock and refund you the amount of the order, less the shipping.

CUSTOMS/INTERNATIONAL TAXES

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

DOMESTIC ORDERS

Domestic orders take 3-4 weeks to process, plus transit time; USPS First Class (With tracking, 3-6 business days on average), USPS Priority Mail (With tracking, 2-5 business days), USPS Priority Mail Express (With tracking, 1-2 business days), and USPS Media Mail (With tracking, 5-7 business days).  If your package is returned to us for any reason, we will notify you by email.

We will not be held responsible for items lost, stolen, or damaged during transit.

ADDRESS CORRECTIONS

If you need to make changes to your address and your order has not yet shipped, please contact us immediately and we'll take care of it. In the event your order has already gone out, you will be notified when/if USPS returns the package to our warehouse. If your package is re-shipped, you will be responsible for any additional shipping charges.